Our Typical Client
We amplify your IT and computer support.
Small business owners with no dedicated IT staff:
These clients hire us to support their entire network and all business computing needs because they don't want to incur the overhead and cost of an IT staff or burden employees with the responsibility of troubleshooting the company network. This typical client has 5 to 50 workstations, is a professional service business, and relies heavily on email, the Internet, and their computer network for running the business.
Business owners looking to increase the efficiency of their dedicated IT staff:
These clients are looking to take advantage of a highly sophisticated service we offer that helps organizations with an IT staff already in place, whether it be part-time or full-time. They hire us as a remote 24/7 maintenance and monitoring service for the entire computer network. Our automated system will take over the burden of all routine, day-to-day maintenance and monitoring, such as adding and removing users, anti-virus updates, spyware removal, backup and firewall monitoring, and immediate system failure detection and notification. These clients are looking to effectively increase staff productivity by freeing up their IT support personnel to stop chasing small fires all day and instead use their valuable knowledge to focus on big projects, such as technology integration and management strategy. Basically, we do the grunt work and assist the IT staff already in place with basic network support in a predictable fashion with quality control standards.
We are most successful in working with clients that:
- Demand reliability and security from their computer network.
- See computers and technology as power tools for increasing productivity and gaining competitive advantages.
- Want a technology partner that will act as a trusted advisor and seek to improve the productivity, profitability, and operations of their business through technology.
- Are willing to invest in technology to improve communication and eliminate manual tasks.
Here’s just a few of the things our clients have to say about us:
Peace of Mind
Now that we found Lauren, we have peace of mind...he is our computer savior! He and his technicians are highly professional; calls are returned promptly, and I feel they make the most of our time when helping us. They are quite efficient." - Marie Bettini, President, Albany Realty Group.
A Reliable Company
Before Lauren came along, I didn’t have a reliable company to call upon. Now, I have someone I trust, who’s reliable and who responds in a timely manner. Lauren’s team is one of my insurance policies; we rely on our computers tremendously and we no longer waste valuable time just waiting for our computers to respond. Our data is more secure... Thank you, Lauren!" - Deborah Duffy, President, Expressions of Gratitude, Inc.
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Warning!
Don’t even think about calling a computer consultant before you read this…
If you are a small business owner looking for computer support, then it’s critical that you read this small business advisory: An Insider’s Guide to Choosing an Honest, Reliable, and Competent Computer Repair Technician.
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