Best Rated IT Firm in Upstate New York
Expect More From Your IT
We’re the Best Rated IT In The Region…
Client Retention Rate
- Groff NetWorks Net Promoter Score (CEO Ratings) 89% 89%
- Next Highest Score from our Competitors 76% 76%
User Rating for Ticket Resolution
Questions? Please get in touch
THE PREEMPTIVE PROCESS
Everyone has monitoring tools, alerts, and support desk technicans…What seperates us from the other IT providers is out PREEMPTIVE workflow.
We have TWICE as many staff members dedicated to PREVENTING problems than fixing problems, without sacrificing prompt responses and friendly support.
You will have a “go-to” team of a vCIO and Network Administrator that becomes your IT expert and shot-caller. You know EXACTLY whom to call when issues arise and it is their job to bring you CHOICES and not limit you.
Every two weeks, our team assembles to review what issues are happening in your enviorment, to discuss the changing needs of your business and what steps to take to eliminate problems and meet your needs.
Hours saved this year
81 4th St
Troy NY 12180
Groff Networks provides IT support and managed services for:
- New York City
- Glens Falls